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POST IMPLEMENTATION ACTIONS

Once the connector has been implemented correctly the following actions can be performed to validate that the correct information is now being imported from Intune into Xurrent.

Configuration Items from Intune created in Xurrent

To verify that CIs are correctly imported from Intune into Xurrent the following steps can be taken.

Note

It can take a few minutes before the connector has updated the CI information in your Xurrent account.

  1. In the main console Select “Records”
  2. Select “Configuration Items” in the Menu list
  3. Select a Configuration Item that was imported from Intune, there should be minimum 1 or more in the list.
  4. Verify that the information is correct and that there is minimum 1 product and 1 user showing (requires that Azure AD connector is configured) under relations. Configuration item

Requests are created from Intune in Xurrent

If you have enabled Alerts you can use the following steps to verify that requests are created in Xurrent from Intune.

  1. In the main console Select “Records”.
  2. Select “Requests” in the Menu list.

  3. Select a request that was imported from Intune.

    Note

    It can take up to 60 minutes before the first Request is created (if you have any Compliance Issues in Intune)

  4. Click on the request and verify that the request holds data like the one listed below. Request in Xurrent

To be able to quickly navigate between the Xurrent console and Intune, the connector will add a deep link to the CI under configuration item, to use this capability please take the following steps:

Note

You must have a user account that has minimum access of read to Intune Configuration Items to be able to access the data in Intune.

  1. In the main console Select “Main Records”
  2. Select “Configuration Items” in the Menu list
  3. Select a CI that was imported from Intune
  4. Click on System ID to follow the deep link into Intune: Deep link
  5. Login with you Azure AD credentials
  6. Browse detailed information in Intune about the CI selected in Xurrent
    1. Hardware
    2. Discovered apps
    3. Device Compliance
    4. Device Configuration
    5. App Configuration
    6. Recovery keys

To be able to quickly navigate between the Xurrent console and Intune, the connector will add a deep link to the request so more information can be quickly obtained in Intune, to use this capability please take the following steps:

Note

You must have a user account that has minimum access of read in Intune policy compliance to be able to access the data in Intune, furthermore, there must be one or more Policy requests raised by Intune in order to follow this guidance.

  1. In the main console Select “Inbox” Inbox in Xurrent
  2. Select a request that was created by Intune
  3. Click on Notes to identify the policy that triggered the alert and see the deep link to Intune: Inbox in Xurrent
  4. Login with you Azure AD credentials
  5. Browse detailed information in Intune about the compliance issue raised by Intune Inbox in Xurrent